Frequently Asked Questions
Simply complete the form here, and our fragrance concierge will reach out within 24 hours with fragrance recommendations based on your preferences. Whether you are exploring new scents or searching for the perfect gift, we're here to assist.
Due to the roll-on nature of our perfumes, we do not offer returns or exchanges once an order has been shipped.
Our fragrance concierge is available to help guide your selection before purchase.
Madison’s Vanity perfumes are composed in an oil base rather than alcohol, creating a more intimate expression of fragrance that sits close to the skin.
The oil format allows the compositions to unfold gradually, revealing different facets of the fragrance over time. With their concentrated format and natural persistence, our perfumes are designed to remain present without overwhelming the wearer.
We use a considered blend of natural and high-quality aroma materials, including both naturally derived ingredients and carefully selected synthetics.
Synthetics allow us to achieve a level of clarity, stability, and consistency that is not always possible with natural materials alone, while natural ingredients bring their own distinctive character and complexity.
Every fragrance is composed in accordance with Canadian and EU fragrance safety standards and carefully evaluated for use on skin.
Our fragrance oils are given time to mature before they are offered, allowing the composition to settle and develop greater depth and complexity.
As they continue to age, the oils may become richer and more rounded, with subtle changes in character over time. This is a natural part of fragrance maturation and one of the qualities we value in an oil-based perfume.
With proper storage, our fragrances have an approximate shelf life of 2–3 years. Over time, the composition may gradually soften in intensity, rather than becoming spoiled or unusable.
We recommend storing your perfume away from direct sunlight, heat, and significant changes in temperature to preserve its character.
We currently ship to Canada and the continental United States, using tracked, secure shipping methods.
Complimentary shipping is offered on all orders within Canada and the continental United States.
For any inquiries or additional assistance, please visit our Contact Us page or email us directly at concierge@madisonsvanity.com.