Frequently Asked Questions
Simply complete the form here, and our fragrance concierge will reach out within 24 hours with tailored fragrance suggestions based on your preferences and lifestyle. Whether you are exploring new scents or searching for the perfect gift, we're here to assist.
Due to the personalized nature of our fragrances, we do not offer returns or exchanges. However, our fragrance concierge is here to ensure you find a scent you love. If you need further guidance, feel free to reach out, and we will be happy to assist you.
At Madison’s Vanity, we offer curated perfume oils that deliver a more concentrated, longer-lasting scent. Unlike traditional perfumes, which contain alcohol and water, our oil-based fragrances offer a richer, more intimate experience. The luxurious dry oils are designed to complement your skin’s natural chemistry, evolving throughout the day.
We take pride in using a blend of natural ingredients and safe, high-quality synthetics to craft our fragrances. Our oils are designed to be both luxurious and skin-friendly, offering a refined experience that is gentle yet long-lasting. Each fragrance is carefully crafted with transparency, ensuring that every note is both exquisite and safe.
Our fragrance oils are offered at 4-6 weeks of maturity, meaning the scent may evolve and intensify as the oils continue to age. While your fragrance will be freshly blended when you receive it, it will continue to evolve subtly over time—developing greater complexity and depth as it matures. This is a natural and beautiful part of the aging process.
We currently ship to customers in Canada, and the continental United States using tracked, secure shipping methods. We look forward to expanding our shipping destinations soon.
We offer complimentary shipping on orders over $100 CAD within Canada and the continental United States. We look forward to expanding our shipping destinations soon.
For any inquiries or additional assistance, please visit our Contact Us page or email us directly at concierge@madisonsvanity.com. We are always happy to help.